مشكلة فالاكاونت ما اقدر العب frozen

[الريـــــس]

السلام عليكم

شباب عندي مشكلة فالاكاونت ما اقدر ادخل اللعبة دخلت على الموقع الرئيسي حقهم

https://www.wow-europe.com

مكتوب قدام اسمي frozen :sadwavey: :

Account Status:https://www.wow-europe.com/shared/wow-com/images/headers/minisubheader/minisubheader-end.gif
Frozen
This account has been frozen and cannot be used for playing. Please add a payment below to reactivate this account.




اشتريت بطاقة عشان ازود شهرين ادخل على Add game card يجيني :

Greetings! The ability to add a payment has been turned off on this account. This could be due to a payment issue that is being investigated or to a permanent closure of this account (check your account status). If you believe that this could be related to a payment issue, could you please contact our Billing Support team via www.wow-europe.com/en/support/ (http://www.wow-europe.com/en/support/)with the following information:


How many account are you paying for with this card?

Have you tried to enter your payment method with just one card?

Is your bank based in a country other than the one in which you are residing?

اتمنى انكم تساعدوني اذا احد مرت عليه هالمشكلة ولا شي :(