thebest00100
28-07-2007, 06:28 PM
اتصلت وراسلت مايكرو سوفت عن المشكلة والنتيجة:::
سوا الموضف حساب لي عندهم بأسمي ورقمي وايميلي و رقم الجهاز
عرف المشكلة وقال لي تصليحه وارساله ببلاش وعليه ضمان 3 سنوات
قلنا اوكيه مع اني مكلم خدمة العملا في السعودية والرقم :
8008443784
والرقم مجاني
بسسسسسسسسسسسسسسسسس
قالي ارسل له الجهاز عبر البريد(دي اتش ال او اي شركة)وراح يصلحوه في 25 يوم ويرجعوه وارسلولي عناونهم في التشيك
Here is the address we need you to send the console to :
•European Repair Centre
Teleplan
FNa Dlouhém 88
251 01 Říčany-Jažlovice
Czech Republic
Best regards
بس طلع قيمة شحنه بداك الحساب بس حبيت اطلعم على اخبار ضمانهم
ورسلو لي اليميل التالي
Thank you for writing Xbox Customer Support!
I do apologize for the inconvenience. I understand that you see three lights on the Ring of Light flash red on the front of the Xbox 360 console wherein the upper-right quadrant light is the only light that does not flash red.
This behavior occurs when the Xbox 360 console experiences a hardware failure.
Please try the following steps to troubleshoot the issue:
1. Examine the lights on the power supply. When you turn on the console, the power supply light should illuminate green even if the three lights on the Ring of Light flash red.
a. If the power supply unit light is orange, please use the steps on http://support.microsoft.com/kb/906102 (http://support.microsoft.com/kb/906102).
b. If the power supply unit light is red, please use the steps on http://support.microsoft.com/kb/906101 (http://support.microsoft.com/kb/906101).
c. If the power supply unit light is not illuminated, please use the steps on http://support.microsoft.com/kb/906103 (http://support.microsoft.com/kb/906103).
2. Turn off the console. Wait 10 seconds, and then again turn on the console to see whether the symptom occurs again.
If you continue to experience this behavior and the light on the power supply’s indicator light turns green, please call our phone support to have your console serviced. Please provide your console serial number so that we may be able to check the warranty and process a repair for your console. The phone representative will be able to discuss with you the policies. Rest assured that when you call, immediate and proper steps will be taken to resolve your issue.
Information regarding the expanded Xbox 360 warranty coverage could be found at http://www.xbox.com/en-US/support/systemuse/xbox360/resources/warrantyupdate.htm (http://www.xbox.com/en-US/support/systemuse/xbox360/resources/warrantyupdate.htm)
For further assistance, please don't hesitate to write back or call Xbox Phone Support Saudi Arabia at 800 8 443 784; or 425-635-7180 (International/direct dial to the US) at your earliest convenience, and we will be happy to help you. We are open everyday from 9am to 1am EST/ 6am to 10pm PST.
To expedite service, please provide Service Request Number 1040442326 when you call.
NOTE: You may link your console to your Windows Live ID, and check repair status online at the web site: http://service.xbox.com (http://service.xbox.com/).
Sincerely,
Jeff
Xbox Customer Care Team
وارجوا اني افدكم
سوا الموضف حساب لي عندهم بأسمي ورقمي وايميلي و رقم الجهاز
عرف المشكلة وقال لي تصليحه وارساله ببلاش وعليه ضمان 3 سنوات
قلنا اوكيه مع اني مكلم خدمة العملا في السعودية والرقم :
8008443784
والرقم مجاني
بسسسسسسسسسسسسسسسسس
قالي ارسل له الجهاز عبر البريد(دي اتش ال او اي شركة)وراح يصلحوه في 25 يوم ويرجعوه وارسلولي عناونهم في التشيك
Here is the address we need you to send the console to :
•European Repair Centre
Teleplan
FNa Dlouhém 88
251 01 Říčany-Jažlovice
Czech Republic
Best regards
بس طلع قيمة شحنه بداك الحساب بس حبيت اطلعم على اخبار ضمانهم
ورسلو لي اليميل التالي
Thank you for writing Xbox Customer Support!
I do apologize for the inconvenience. I understand that you see three lights on the Ring of Light flash red on the front of the Xbox 360 console wherein the upper-right quadrant light is the only light that does not flash red.
This behavior occurs when the Xbox 360 console experiences a hardware failure.
Please try the following steps to troubleshoot the issue:
1. Examine the lights on the power supply. When you turn on the console, the power supply light should illuminate green even if the three lights on the Ring of Light flash red.
a. If the power supply unit light is orange, please use the steps on http://support.microsoft.com/kb/906102 (http://support.microsoft.com/kb/906102).
b. If the power supply unit light is red, please use the steps on http://support.microsoft.com/kb/906101 (http://support.microsoft.com/kb/906101).
c. If the power supply unit light is not illuminated, please use the steps on http://support.microsoft.com/kb/906103 (http://support.microsoft.com/kb/906103).
2. Turn off the console. Wait 10 seconds, and then again turn on the console to see whether the symptom occurs again.
If you continue to experience this behavior and the light on the power supply’s indicator light turns green, please call our phone support to have your console serviced. Please provide your console serial number so that we may be able to check the warranty and process a repair for your console. The phone representative will be able to discuss with you the policies. Rest assured that when you call, immediate and proper steps will be taken to resolve your issue.
Information regarding the expanded Xbox 360 warranty coverage could be found at http://www.xbox.com/en-US/support/systemuse/xbox360/resources/warrantyupdate.htm (http://www.xbox.com/en-US/support/systemuse/xbox360/resources/warrantyupdate.htm)
For further assistance, please don't hesitate to write back or call Xbox Phone Support Saudi Arabia at 800 8 443 784; or 425-635-7180 (International/direct dial to the US) at your earliest convenience, and we will be happy to help you. We are open everyday from 9am to 1am EST/ 6am to 10pm PST.
To expedite service, please provide Service Request Number 1040442326 when you call.
NOTE: You may link your console to your Windows Live ID, and check repair status online at the web site: http://service.xbox.com (http://service.xbox.com/).
Sincerely,
Jeff
Xbox Customer Care Team
وارجوا اني افدكم