Character Re-cusomization EUROPE

[DeadLy_]

هالخدمة ماتشتغل عندي كله يقولون لي Failed من بعد مادخل بيانات بطاقتي, البيانات صحيحة وهي نفس البطاقة اللي استخدمها للدفع الشهري.

مشكلة ال"failed" هذي شفتها عند أكثر من شخص, حتى بعضهم أوروبيين. سؤالي هو هل في أحد عربي استخدم هالخدمة واشتغلت وياه؟

[WoW Stricker]

Call them by phone, and they will fix it

[DeadLy_]

Call them by phone, and they will fix it

how fast will it be? and is there any particular info they'll ask for? because I'm currently using my dad's credit card, if their questions were too specific I wouldn't be able to answer them. Which might lead them to think that I'm stealing a credit card or something (it happened to me before with Paypal lol)

[WoW Stricker]

The questions they asked me are, Account name, NAME, then where am i from, according to the account info, credit card info, like the place you got it from, country i mean, then what are the char that i want to re-costume and things like, lvl , name, then some info about the other Chars on the account, all this just to make sure that you are the owner, nothing hard really, they wont ask you for the secret Question, nor the password, even if they did, you shouldn't answer them, that will be all, they will put you on hold for like 10 to 15 mins, to get the issue sorted, then have fun with the new char

The UK number is +448009310800

i call this number always, and the support is in English, so feel free to do so

Just to make sure they are available, call them after 3PM your time, means that it is at least 11am their time, and they should answer

[DeadLy_]

The questions they asked me are, Account name, NAME, then where am i from, according to the account info, credit card info, like the place you got it from, country i mean, then what are the char that i want to re-costume and things like, lvl , name, then some info about the other Chars on the account, all this just to make sure that you are the owner, nothing hard really, they wont ask you for the secret Question, nor the password, even if they did, you shouldn't answer them, that will be all, they will put you on hold for like 10 to 15 mins, to get the issue sorted, then have fun with the new char

The UK number is +448009310800

i call this number always, and the support is in English, so feel free to do so

Just to make sure they are available, call them after 3PM your time, means that it is at least 11am their time, and they should answer

one more question regarding the country, so they will only ask me about the credit card's bank country but not the bank name? because I honestly don't remember my dad's card name and he would get pissed on me if I bother to ask him again about it...

and by name I mean البنك الوطني مثلاً؟they won't ask me about this right

[WoW Stricker]

They wont, only the Country, no names

[Deangel]

انا من ناحيتي اشتغلت معي

وغيرت Human male to Female
وغيرت ال Undead Male to Female Undead

و أبدا ما في اي مشكله

تحياتي لك
Deangel

[Deathcow]

هالخدمة ماتشتغل عندي كله يقولون لي Failed من بعد مادخل بيانات بطاقتي, البيانات صحيحة وهي نفس البطاقة اللي استخدمها للدفع الشهري.

مشكلة ال"failed" هذي شفتها عند أكثر من شخص, حتى بعضهم أوروبيين. سؤالي هو هل في أحد عربي استخدم هالخدمة واشتغلت وياه؟

متاكد ما سوو Block لل Visa على الاكاونت؟

شيك ال Email

[iloik]

اشوف الحركة مو مهمة يعني لو ما اتشتغلت لا توجع راسك عشانها

[DeadLy_]

اتصلت لهم كلمتي وحدة ثورةانجليزية... قلت لها مشكلتي وقالت لي انتظر بالخط, نطرت 4 دقايق رجعت وقالت لي المشكلة المفروض تنحل بعد نص ساعة قلت لها اوكي...

جربت اليوم مانفع شي ليحين عندي المشكلة, احتمال اتصلهم بعد مرة

اشوف الحركة مو مهمة يعني لو ما اتشتغلت لا توجع راسك عشانها

Male Night Elf = trash أنا أصلاً horde والAlt مالي الاينس هنتر بس شكله غلط المشكلة ماحسيت بهالشيء الا لما وصلت 70 ماطيق العب فيه, و حرام اسوي hunter ثاني واضيع وقتي, قلت خلني احوله female على الاقل الanimation فيهم احلى..

[الهيلم]

^
^
Agree, NE Male is " Crap "

[kunu]

اخوي ..يمكن المشكله تكون من متصفحك !!!

وهذي صارت لي قبل كذا..واستخدمت متصفح فيرفوكس ..وتمت العمليه بدون مشاكل ...

وحسب علمي انه لك 3 محاولات باليوم للدفع عن طريق الفيزا واذا كلها فشلت راح يسوون بلوك علي الفيزا لمدة 24 ساعه .