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مشاهدة النسخة كاملة : مشكله Password reset



Daiboken
18-12-2009, 08:03 PM
السلام عليكم

انا موضوعي الاول كان مخلبط شوي ومو واضح وحبيب اوضحه اكثر
انا كنت العب اللعبه وفجاه طردني السيرفر
وجيت ابي ادخل مره ثانيه جتني رساله تقول ان كلمه المرور خطا
وجيت اشيك على الايميل لقيت هالرسائل وش المطلوب بالظبط

Hello

This is an automated notification regarding the recent change(s) made to your Battle.net account: matrex07@hotmail.com.

Your password has recently been modified through the Account Management website.

*** If you made this password change, please disregard this notification.

However, if you did NOT make any changes to your password, we recommend you contact Blizzard Billing & Account Services for assistance keeping your account as secure as possible.

For more information, click here (http://www.battle.net/account/support/) for answers to Frequently Asked Questions or to contact the Blizzard Billing & Account Services team.

Account security is solely the responsibility of the accountholder. Please be advised that in the event of a compromised account, Blizzard representatives typically must lock the account. In these cases the Account Administration team will require faxed receipt of ID materials before releasing the account for play.

Sincerely,
The Battle.net Account Team



هذي الرساله الالى جتني الرساله الثانيه



Battle.net Account - Password Reset

We have reset the password for the Battle.net account associated with this email address. To choose a new password, please click the following link and follow the instructions:
مسحت الرابط طبعا
If you did not request the reset, it is possible that this Battle.net account has been accessed by someone not authorized to do so. If you notice issues with the Battle.net account or associated games after logging in with your new password, please contact the appropriate support department for assistance immediately: http://us.blizzard.com/support/index.xml?gameId=11

Please remember that it is your responsibility to keep your login information confidential. You may not share access to the account with anyone who is not expressly permitted in the Battle.net Terms of Use (http://www.blizzard.com/us/legal/tou.html) and the Terms of Use for the games you play. You are also responsible for every use of your login information, whether you have authorized it or not.

Billing and Account Services can be reached directly at 1-800-592-5499. Players in Australia and Singapore should call 1-800-041-378 and 800-2549927 respectively if unable to connect via the first number. Our representatives are available Monday through Friday, between 8:00AM and 8:00PM Pacific Time.

We encourage you to keep the following security tips in mind when playing an online game on any computer:

- Use up-to-date firewall, antivirus, and anti-spyware software, and scan your system regularly for viruses, Trojans, and key loggers.
- Keep your operating system and other software up-to-date, and be careful when downloading new software.
- Be wary of “spoof” and scam websites and e-mails that pose as Blizzard Entertainment and request account or personal information. As a reminder, Blizzard Entertainment representatives will *never* ask you for your password.
- Use separate, unique passwords for your email, Battle.net account, and any other online accounts.
- Change your passwords regularly and keep Battle.net account information updated using the Account Management page at http://www.battle.net/account

For additional security tips and information, please visit the following site:

- Account Security: http://us.blizzard.com/support/article.xml?articleId=26328

If you are looking for an added layer of security, we currently offer the Authenticator, an optional second line of defense that can help prevent unauthorized account access. For more information about how the Authenticator works or how to add one to an account, please visit the Authenticator Information page at http://us.blizzard.com/support/article/24986.

Thank you,

Blizzard Entertainment



وجتني الرساله الاخيره

English speaking customers: Please refer to the start of this mail
Para los clientes españoles: Por favor vayan hasta el fin de este correo electrónico

Account Name: &&&&

Account Action: 3 hour suspension and password reset
Reason for Action: In-Game Chat Policy Violation - Advertisement and Spamming

This suspension happened because a character on the account above repeatedly abused World of Warcraft's in-game chat system. This abuse includes advertising third party services/websites and repeatedly spamming in-game chat channels.

To prevent further harm to the game and the account you use, the account has been suspended for 3 hours and the password was reset. You do not need to reply to this email, as the account will automatically become available again once the 3-hour suspension period has ended. It may take up to one hour for our system to generate and send the new password. If you have not received a password within one hour of this message's delivery, please check your Spam, Junk, or Suspect Mail folders. If you are still unable to locate the email containing your new password, please contact us using this form: http://us.blizzard.com/support/webform-us.xml.

Account compromises most often occur when a player shares login information with an unauthorized third party or plays on a computer that has a virus, Trojan, or key-logger. We recommend you read and apply the following tips to protect yourself and the account.

- Unauthorized Account Access Policy: http://us.blizzard.com/support/article/20460
- World of Warcraft Account Security: http://us.blizzard.com/support/article/20572
- Computer Security: http://us.blizzard.com/support/article/21118
- Email Address Security: http://us.blizzard.com/support/article/28585

Please be aware that if unauthorized access to this account continues after the recovery process is complete, it may lead to further action against the account. For more information, please review the World of Warcraft Terms of Use (http://www.worldofwarcraft.com/legal/termsofuse.html).

Regards,

Account Administration
Blizzard Entertainment
www.worldofwarcraft.com
-----------------------


Nombre de la Cuenta:

Acción sobre la Cuenta: Suspensión de 3 horas y cambio de contraseña.
Razón de la Acción: Violación de la Política de Chat Dentro del Juego – Publicidad y Envío de Mensajes no Deseado

Esta suspensión sucedió debido a que un personaje de la cuenta violó repetidamente el sistema de chat del juego de World of Warcraft. Esta violación incluye el publicitar servicios/sitios de internet de terceros y enviar mensajes no deseados repetidamente por medio de los canales de chat del juego.

Para prevenir más daños para el juego y para la cuenta que usted usa, la cuenta ha sido suspendida por 3 horas y la contraseña ha sido reiniciada. No necesita responder a este mensaje, ya que la cuenta volverá a esta disponible automáticamente después de que el periodo de suspensión de 3 horas haya terminado. Puede tardar hasta una hora para que nuestro sistema genere y envíe la contraseña nueva. Si no ha recibido una contraseña en el lapso de una hora después de recibir este mensaje, por favor revise sus carpetas de Correo no Deseado, Basura y Correo Sospechoso. Si sigue sin poder encontrar el mensaje que contiene su contraseña nueva, por favor contáctenos utilizando este formulario: http://us.blizzard.com/support/webform-us.xml.

La mayoría de los compromisos de cuentas ocurren cuando un jugador comparte la información de la cuenta con terceros no autorizados o cuando juego en una computadora que tiene un virus, Troyano o un “key-logger”. Le recomendamos leer y aplicar los siguientes consejos para protegerse a usted mismo y a la cuenta.

- Política sobre el Acceso No Autorizado a la Cuenta: http://us.blizzard.com/support/article.xml?articleId=23087
- Seguridad de la Cuenta de World of Warcraft: http://us.blizzard.com/support/article.xml?articleId=22390
- Seguridad de la Computadora: http://us.blizzard.com/support/article.xml?locale=es_MX&articleId=22393
- Seguridad del Correo Electrónico: http://us.blizzard.com/support/article.xml?locale=es_MX&articleId=28586

Por favor tenga en mente que si el acceso no autorizado a esta cuenta continua después de que se complete el proceso de recuperación, esto puede llevar a tomar acciones adicionales en contra de la cuenta. Para más información, por favor revise las Condiciones de Uso de World of Warcraft (http://www.worldofwarcraft.com/na/legal/termsofuse.xml).

Saludos,

Departamento de Administración de Cuenta
Blizzard Entertainment
www.worldofwarcraft.com

طبعا كلها جتني مره وحده
وانا الصراحه مفهم انقليزي
والي فهمته اني انتظر 3 ساعات وبيجيني رساله فيها باسوورد جديد
ومرت 3 ساعات وماارسلو رساله
ارجو التوضويح وش الي يسير لاني ماني فاهم شي
واحس ان الاكاونت احد يبي يهكره

StromScale
18-12-2009, 08:13 PM
Account Action: 3 hour suspension and password reset
Reason for Action: In-Game Chat Policy Violation - Advertisement and Spamming

This suspension happened because a character on the account above repeatedly abused World of Warcraft's in-game chat system. This abuse includes advertising third party services/websites and repeatedly spamming in-game chat channels

عليك من اخر رساله
واصلك انه الاكاونت عليه باند 3 ساعات .
السبب
اعلان لمواقع شراء قولد او غيره المهم اللي اخذ الاكاونت مالك شغال spam بالتريد جانل اعلانات
اخير شي يقولون لك ما يحتاج انك ترد على الايميل والريست على الباسوورد بعد ال3 ساعات من طرفهم

Daiboken
18-12-2009, 09:50 PM
طيب له الحين 7 ساعات

Daiboken
18-12-2009, 09:51 PM
وطيب الرسائل الي قبلها وش تقول بالطبط
تكفون ساعدوني والله اني خايف على الاكاونت
والله تاعب عليه كثيررر

StromScale
19-12-2009, 12:19 AM
الرساله الثانيه تقولك اذا بتغير الباسوورد اضغط على الرابط اللي انت مسحته :)

kawabanka
19-12-2009, 12:39 AM
اعتقد التغيير احسن خيار !

Daiboken
19-12-2009, 05:16 AM
الا الان ما ارسلو
وش السواه؟؟؟؟
وطيب كيف اغير الرقم السري وانا مقدر اخش على الحساب