اقتباس:
hank you for contacting us!
I just checked your account and I see you are contacting us from a newly created Battle.net account, so I imagine you are looking for assistance with a different account.
I couldn't find it in our records, but it would be of great help if you could provide us few more details!
Please reply to this ticket and provide the following information in a text document (.TXT file, e.g. Notepad file) as an attachment, along with a clear explanation of your issue:
- Battle.net Account Name: The current account name (email address) you are using to login -> of the account you are searching assistance with of course!
- Your Battle.net Secret Question and Answer.
- Name: The full name that the account was created with.
If you can't remember these details we will also require:
- A scan or digital image of nationally recognised photo ID, such as passport or drivers license (please do not include public transport cards, library cards etc, as these are unsuitable for our needs) as an attachment to your reply.
For security reasons, we ask that you do not write your account details in the main body of your reply.
We're looking forward for your reply!
Regards,
Nymhelren
English Game Master Team
Blizzard Europe
ؤش المطلوب مني أرسله ..
معي معلومآت الـAccount كآآملة ..
الهآك غير الأيميل القديم ..
ويوم كلمت الـgame master دآخل اللعبة قآل أفتح إيميل جديد عشآن ننقل حسآبك فيه ..
فتحته ويوم كلمتهم عطوني ذي الرسآلة ..
أرسلت مذكرة فيهآ الأيميل حق الحسآب القديم + الأسم الأول والأخير وكتبت المشكلة ألي حآصلة تحت ..
ردوا بعدهآ برسآلة ..
اقتباس:
Greetings! My name is Game Master Razerium. I received your Battle.net Support Ticket regarding your account.
Thanks for contacting us. Due to the incorrect personal details on your account, we will not be able to proceed with your case or make any changes in your account until your contact information has been updated.
In order to help you further, please reply to this ticket, and submit the information requested in the form of a text document file (e.g. a Notepad document), as an attachment to your reply (for security reasons, we ask that you do not write these in the main body of your reply)
- Your Battle.net account name
- Full name registered on the account
- A legible scan or photo of a piece of government-issued photo identification, such as a passport or driving license
Please also provide us with the correct and up-to-date details to be registered on the account.
If you'd like to discuss this further or require assistance with another matter then simply click "I still have a problem" and let us know. If not then you can close this ticket by pressing “Mark as Resolved".
All the best!
<Game Master Razerium>
Blizzard Entertainment
في إنتظآر مسآعدتكم ..