
المشاركة الأصلية كتبت بواسطة sunshangxiang
كلمني الجيم ماستر وقفل اكاونتي وقال عشان تفعل اكاونتك جايتك رساله على البريد اقراها وش المطلوب مني
Greetings,
We have temporarily suspended your account as there is evidence that it has been accessed by an external party:
Account Name:
Type of Violation: Suspected Compromised Account
Details of Incident: Account Security Compromised
Consequences for Account: Account Suspended until Account reviewed as secure.
Our Account Administration team will evaluate the risk to your account. We will either ask you to provide further details or if it appears your account is relatively secure, will unlock your account and reset your password to your registered email address. In the latter case you will then be able to access the World of Warcraft Servers once more.
Please note that investigation into lost or missing items, characters or currency has not yet been performed and will be completed as soon as possible. Please allow several days for this to occur. You will be notified of the conclusion of investigation along with the results.
===IMPORTANT===
PLEASE NOTE THAT KEY LOGGERS AND TROJAN VIRUSES SEND INFORMATION ABOUT YOUR PASSWORDS TO OTHER PEOPLE AND SHOULD BE CONSIDERED A SERIOUS THREAT TO THE INTEGRITY OF YOUR ACCOUNT. IF STEPS ARE NOT TAKEN TO REMOVE ANY POSSIBLE PROGRAMS FROM YOUR COMPUTER, OR IF THE PASSWORD IS KNOWN BY ANYONE OTHER THAN YOURSELF IT IS HIGHLY PROBABLE THAT YOUR ACCOUNT WILL BECOME COMPROMISED ONCE MORE.
We strongly recommended that you make sure that you are using the most current routines for your anti-virus software. If a virus is detected, you will want to clean the infected files, not delete them. Deleting the infected files could cause serious problems with your system. After you have cleaned these files, the programs that were infected will most likely need to be re-installed in order for them to work properly.
If your virus detection software is not able to detect or clean the infected files, or if you do not have any virus detection software, then please try one of the following web-based virus scanners:
Windows:
Panda ActiveScan -
http://www.pandasoftware.com/products/activescan
Trend Micro Housecall -
http://housecall.trendmicro.com/
McAfee FreeScan -
http://us.mcafee.com/root/mfs/
Symantec -
http://www.symantec.com/techsupp/home_homeoffice/index_virus.html
Kaspersky -
http://www.kaspersky.com/virusscanner
Free anti-virus applications:
Avast! Home Edition -
http://www.avast.com/eng/avast_4_home.html
AVG -
http://www.grisoft.com/
Mac:
McAfee FreeScan -
http://us.mcafee.com/root/mfs/
In addition, if you use Windows, you should review the following information provided by Microsoft in relation to a security vulnerability:
http://www.microsoft.com/technet/security/Bulletin/MS06-055.mspx Steps are shown how to fix this issue for affected versions of Windows.
If you wish to review our current Rules and Policies, they can be found at:
http://www.wow-europe.com/en/policy/
If you have any further enquiries regarding your account status, please use the webform at the following address:
http://www.wow-europe.com/support/securitywebform/securitywebform.html?lan=en
Please do not reply to this email as you will receive an automated response.
Regards,
English Game Master Team
Blizzard Europe